SHIPPING POLICY

Last updated: August 28, 2026

Yahko Merchandise LLC sells products from multiple categories and fulfillment partners. Processing times, shipping methods, delivery estimates, charges, and available destinations may vary by product.

The shipping methods and charges displayed during checkout apply to the products and delivery address in that particular order.

ORDER PROCESSING

Orders are normally sent to the appropriate fulfillment partner after payment and order verification.

General merchandise is typically processed within 1–5 business days unless a different processing period is stated on the product page.

For human-hair products:

• In-stock bundles and closures are generally processed within 1–3 business days.
• Certain wigs may require approximately 5–7 business days of processing before shipment.

Orders placed after carrier cutoffs, on weekends, or on holidays begin processing on the next business day.

Processing time is separate from shipping-transit time.

SHIPPING DESTINATIONS

Shipping availability depends on the product, fulfillment location, and customer’s delivery address.

Our Dropship Beauty human-hair products are currently available for delivery within the United States only.

Other general merchandise may be available in additional locations when offered at checkout. If Shopify does not provide a shipping option for a customer’s address, we cannot accept the order for that destination.

SHIPPING METHODS AND DELIVERY ESTIMATES

Available shipping methods, prices, and estimated delivery times are displayed at checkout.

For participating Dropship Beauty human-hair products:

• Standard Shipping: Included at no additional charge; estimated transit is 2–3 business days after shipment.
• Express Shipping: $24; estimated transit is 1–2 business days after shipment.

Express shipping reduces carrier-transit time but does not reduce product-processing time.

Shipping and delivery dates are estimates and are not guaranteed.

ORDERS CONTAINING MULTIPLE PRODUCTS

Products may be stored and fulfilled by different suppliers or locations. An order containing multiple products may arrive in separate packages and on different dates.

Customers will not be charged additional shipping fees after checkout unless they approve a change to the order.

TRACKING INFORMATION

Tracking information will be provided when available after an order ships. Carrier tracking may take time to update after a label is created.

A tracking number showing “label created” does not necessarily mean that the carrier has received the package.

ADDRESS ACCURACY

Customers are responsible for providing a complete and accurate shipping address during checkout.

Contact us immediately if an address correction is needed. We cannot guarantee that an address can be changed after fulfillment begins.

Customers may be responsible for reshipping charges, replacement costs, or losses caused by an incorrect, incomplete, or undeliverable address, except where prohibited by law.

DELIVERY DELAYS

Delays may occur because of carrier disruptions, severe weather, holidays, inventory changes, address problems, customs processing, public emergencies, or other circumstances outside our reasonable control.

We will assist customers with available tracking information, but estimated delivery dates are not guaranteed.

LOST, DAMAGED, OR MISSING PACKAGES

If an order arrives damaged, defective, incomplete, or incorrect, contact us within seven days of delivery. Include the order number and clear photographs or video of the product, shipping package, shipping label, and reported problem.

If tracking shows delivery but the package cannot be located, check the surrounding delivery area, household members, neighbors, building management, and the carrier. Then contact us so we can review the available delivery information.

Do not discard the product or packaging while a shipping claim is under review.

INTERNATIONAL ORDERS

When international delivery is offered at checkout, the customer may be responsible for import duties, taxes, brokerage fees, customs charges, or other government-imposed costs that are not collected by Yahko Merchandise LLC.

International delivery and customs-processing times vary by destination. Products restricted from international shipping will not display an international shipping option at checkout.

ORDER CANCELLATIONS

Contact us as soon as possible to request cancellation. We cannot guarantee cancellation after processing or fulfillment has begun.

An order that has already shipped will be handled under our Return and Refund Policy.

CONTACT US

Yahko Merchandise LLC
Email: support@yahko.cc
Phone: 919-559-7469